Terms of service.
The short version. Use the site and guides freely for your practice. Published prices are what we charge, but the scope, schedule and ownership terms for any project are set in your signed proposal. Keep your portal login to yourself. We don't give legal, medical or compliance advice.
1. Using the site
You may read, print and share pages and guides for your practice's own use. Don't scrape the site at scale, try to reach accounts or systems you're not authorized to use, interfere with its operation, or submit false information through our forms.
2. Guides, prices and tools
Guides and the free website check are informational. They describe how we think about dental websites and are not legal, medical, accessibility-compliance or tax advice for your specific situation. Published prices and scope pages describe our standard offerings and may change; the price and scope that apply to you are the ones in your signed proposal.
3. Projects and the proposal
Submitting a consultation or website-check form is a request to talk, not an order. A project begins when a proposal is signed and the deposit is paid. Deliverables, schedule, revisions, payment terms, care-plan terms, cancellation and who owns what are set out in that proposal. Unless your proposal says otherwise, you own the finished website, its content and media on final payment, and you license SiteAligners to show the work in its portfolio.
4. Client portal
Portal access is for your practice and the people you authorize. Keep sign-in codes and sessions confidential; you're responsible for activity under your login. Upload only material you have the right to use, and never upload patient health information unless we have a signed Business Associate Agreement with your practice and the upload is covered by it. We may suspend access to protect the portal or other clients.
5. Your content and patient releases
You keep ownership of the photos, text, logos and other material you give us, and you confirm you have the right to use them. Patient images, testimonials and names go on a website only with a valid patient authorization; we provide a release form and kiosk to help, but obtaining and keeping authorizations is your practice's responsibility.
6. Payments
Payments are processed by Stripe under its terms. Invoices are due as stated on them; late balances may pause work or a care plan.
7. Intellectual property
The SiteAligners name, mark, site design, guides and code are ours. Client work transfers as described in your proposal. Third-party names and logos belong to their owners.
8. Third-party services
The site and portal rely on third parties (Cloudflare, Stripe, an email delivery service, a content-delivery network) and link to others. Their terms and privacy policies apply to their services; we don't control them.
9. Disclaimers and liability
The website, guides, free tools and portal are provided "as is" and "as available," without warranties of any kind to the fullest extent the law allows. To the same extent, SiteAligners isn't liable for indirect, incidental, consequential, special or punitive damages arising from the website or portal, and our total liability relating to the website or portal (as distinct from work under a signed proposal, which the proposal governs) won't exceed one hundred dollars ($100). Some jurisdictions don't allow these limits, so they may not apply to you.
10. Governing law
Michigan law governs these terms, without regard to conflict-of-law rules, and disputes about the website or portal belong in the state or federal courts located in Oakland County, Michigan.
11. Changes and contact
We may update these terms; the effective date above shows the current version, and continued use means you accept it. SiteAligners · Commerce Township, Michigan · info@sitealigners.com. See also our privacy policy.